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Reservation Policy

A valid credit card is required to guarantee your reservation. 50% of the total stay will be charged upon reservation confirmation, the balance will be paid upon check in. 

Credit cards will be debited if one or more of the following conditions occur.
Cancellations more than 3 days prior to arrival - No Charge
Cancellations less than 2 days prior to arrival - 50% of the complete stay
No- Shows and Early Departures will be penalized with the full stay.

IMPORTANT
The hotel will collect a service fee of 200 pesos or 10 usd per room per night
Bookings from Dec 22 to Jan 06, are NON REFUNDABLE.

POLICY FOR INFANTS IN EUROPEAN PLAN
A minor from 0 to 6 years old will be considered an infant. One infant will stay FREE per room, do not add the infant as a child during the booking process. A second infant must be selected as a child during the booking process.

CHILDREN POLICY IN EUROPEAN PLAN: A child from 7 to 12 years of age will be considered a child, it is necessary to select during the booking process.

EXTRA PERSON IN EUROPEAN PLAN: Children 13 years old and higher will be considered an extra person and should be selected as an adult during the booking process.

POLICY FOR INFANTS FROM 0 TO 6 YEARS IN THE ALL INCLUSIVE PLAN: One infant from 0 to 6 years old will stay FREE per room, do not add the infant as a child during the booking process. A second infant must be selected as a child during the booking process.

POLICY FOR CHILDREN 7 TO 12 YEARS IN THE ALL INCLUSIVE PLAN: A child from 7 to 12 years of age will be considered a child, it is necessary to select during the booking process.

EXTRA PERSON POLICY: Children 13 years old and higher will be considered an extra person and should be selected as an adult during the booking process.

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